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Despite it being something we all do day-in, day-out, there are an abundance of challenges (and common mistakes made) when it comes to communication. At The Ultimate Advantage, we’re on a mission to enhance corporate comms, debunk some of the myths surrounding the topic, and genuinely educate individuals about the small (but mighty) changes you can make to totally transform how you do business, galvanize a workforce, and empower your employees.
This month sees The Ultimate Advantage turn two – time flies when you’re having fun!
Along with 100 incredible female minds who make up our business community in Shropshire, this International Women’s Day we attended Shropshire Chamber of Commerce’s Celebration of Women event at the Astbury Golf and Lodge Resort.
Back in October, Fliss took to the stage to again spread inspiration and a sense of empowerment - this time sharing the stage with two other truly incredible women. The Game Changers Networking Lunch was hosted at The Shrewsbury Club as part of the IFT Women’s World Tennis Tournament.
It’s never been tougher to be a woman in business in the UK.
As children we’re taught how to speak and listen – so, we must be pretty good at it, right? Wrong! Forget everything you think you know. Throw away the rulebook.
Fliss is celebrating once again becoming a member of the prestigious Professional Speaking Association (PSA), as part of her mission to assist business leaders to enhance their communications to ultimately transform how they work and how they collaborate with their teams.
The #3 ranked CEO in the world, Bob Chapman, declared: “the language of business is broken” and I have to agree with him.
“Speak to people how you wish to be spoken to”.
Whilst it was told to many of us as children with well-meaning and good intentions, it’s quite possibly one of the worst pieces of advice. More effective communication would see us speak to people in the way in which they wish to be spoken to.
Everything we do is focused on a mutual win. Learn more here
Fliss shares the worst advice she's ever been given, and explains why it's the tenant, the beginning, of everything that The Ultimate Advantage has been founded upon.
Removing the agent from a sentence is a useful tool in business communication. Doing this omits blame or accusation, particularly in written communication where there is risk of misinterpretation. Tailoring your sentence meticulously and purposefully ensures that your question or statement is understood, but with little criticism or negative connotations associated.
As leaders we sometimes have to make very quick decisions, however never be too quick to judge a situation as bad, it may turn out to be blessing...
Many studies have been conducted spanning over decades into metaprograms, which are the filters in which we view the world. Here, I explain just three types for you to consider. Being able to identify which category you fit into, as well as those who you are speaking to, will help you to further enhance your communications.
Do you want to learn something else new now?
We explore the Milton Model, and the importance of accessing our unconscious mind. One of the techniques in this model is the use of presupposition, whereby you pose a question, or support a behaviour change, in a statement form. As long as one part of the sentence is true, the remainder can be your assumption.
Many communication techniques are used for rhetoric effect - to persuade, to leave lasting impressions and to motivate. Using a three part list not only is incredibly satisfying for our brains to receive, but it is memorable, eloquent, and dramatic. When perfected, using these in both speech and written forms, can further enhance your style and allow for truly compelling communications to take place.
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The Ultimate Advantage Ltd, Trevithick House, Stafford Park 4, Telford, TF3 3BA